Will Bulk SMS For E Commerce Ever Rule the World?

Retail e-commerce sales and digital services combined are projected to exceed one trillion dollars in the United States by 2022. Sales are projected to rise 17 percent from 933 billion U.S. dollars last year. Sales are expected to continue growing by double digits after 2022, though with a slight decline in growth near the middle of the decade.

Update orders, send discounts, promo codes, and announce new products. Increase customer retention and sales with bulk SMS messaging. People are increasingly using mobile devices to communicate. Consequently, bulk SMS for e-commerce has become an excellent tool to connect with current clients and even for promotional purposes. With SMS marketing for online portals, return on investment can be increased, resulting in an increase in sales and better management.

According to Statista's Digital Market Outlook, China is by far the largest e-commerce market in the world. By 2025, the e-commerce sector is expected to reach nearly $2 trillion in sales in the United States. In four years, almost every second ecommerce dollar will be spent in China.

China generates the majority of Asian market revenues. Despite this, other markets on the continent are growing at a faster rate than the Chinese market. Chinese growth still exceeds global averages, however.Over the next five years, e-commerce will grow by 35 to 42 percent in Europe and the U.S., below the world average of 47 percent.

Reminders & Follow-ups

When customers leave something in their shopping carts, bulk SMS allows eCommerce platforms to contact them. An email is sent to the customer reminding him or her that they still have time to purchase the item under a particular discount offer. eCommerce websites can inform and remind customers about any incomplete purchases using bulk messaging services.

Boost Website Traffic

Boost traffic to your website by promoting your products and sending a link to your offer pages via SMS. As part of the promotion, you can also push your payment gateway link and office page link.

After-sales Customer Service

Follow up with your customers after they've made purchases? Customer loyalty is a great way to build relationships and increase sales. You can encourage customers to come back by sending them a special gift, such as a coupon for ten percent off (which can be tracked).

Boosts Trust And Reliability 

Companies can use bulk SMS to send order confirmations to customers as soon as they place an order. Direct communication like this helps brands build trust with their customers and boosts their image.

Event Updates

Bulk SMS services can be used by eCommerce and e-learning platforms to reach a large audience. This reminds the customer to make payments on time. In a nutshell, it serves as a follow-up and reminder solution that ultimately cultivates customer relationships.

Introduces New Products

A bulk SMS service can boost sales by informing people about the benefits and features of a new product. By informing customers about sales and discounts, it encourages them to buy the new product. eCommerce platforms use that method to trigger and inform prospects to buy newly launched products.

Tracking And Updating Orders

Offering membership for free with purchases exceeding a set dollar amount will enable you to create a customer club with particular benefits (newsletter, coupons, special events, extended hours). It shouldn't be free though.

E-COMMERCE ADVANTAGES OF BULK SMS:

1. The admin panel allows bulk SMS to be sent directly with one mouse click or even scheduled to be sent at a specific time.

2. By creating the necessary number of templates, the seller can avoid having to enter text messages over and over again.

3. Compared to e-mail distribution, regular mail distribution, TV, and other media channels, bulk SMS is the cheapest method of communication with customers, which is necessary for sending large volumes of information.

4. A second, no less important benefit is that SMS is more likely to be read than email: it will not fall into the junk mail folder, and people check their phones for new messages more often than email.