The hosted IVR system is a streamlined business phone system that provides multidimensional call handling properties to enhance the user experience. The system is mainly used to route customers' calls to the different departments based on DTMF keypad tones entered by the caller. Professional voice greetings sent by hosted IVR can make a lasting impression on customers that will make their calling experience amazing.
A hosted IVR can automate your business's calls. Call routing via extension dialing is an old method in which a receptionist transfers calls one at a time to various agents. It saves customers time and builds a good brand image when this process is automated with hosted IVR.
Hosted IVR saves agents time by automating their call management processes. This results in a high call acceptance rate that will ultimately help in increasing business revenue of your organization. In addition, it decreases the chances of agents missing on customer calls. Hence, it raises agent's productivity in business hours.
Bulk SMS plans assure you of effective customer support round the clock. Be it any kind of issue, like setting up a hosted IVR or any other basic query, our dedicated team will reach out to you at the earliest. All you need is to raise your issue by submitting a ticket on our support portal or drop us an email on support@bulksmsplans.com
We have unbreakable security measures and use safety barriers like Amazon web service, amazon web virtual cloud, 128-bit SSL security, Site lockmalware scanner to ensure full safety of your key data. Losing out on your customer calls is natural in bad climatic conditions, but not in the case of Bulksmsplans as our strong caching system enable our servers to run even on offline mode.
Instant Activation Call Recording Live Reports DTMF Multi-level IVR Repeat Targeting API & Webhook Integration
Instant Activation Call Recording Live Reports DTMF Multi-level IVR Repeat Targeting API & Webhook Integration
Instant Activation Call Recording Live Reports DTMF Multi-level IVR Repeat Targeting API & Webhook Integration
Incredible Features To Run Successful IVR Campaigns