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IVR Service Provider for Voice Message Broadcasts


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Voice broadcasting using IVR system reaches large audiences



What exactly is voice broadcasting? Voice broadcasting is a kind of mass communication that enables you to call many individuals at once with an automated system. Call blasting services may be employed for a variety of objectives, such as alarms, offers, surveys, as well as promotions. A call blast can also be integrated with an IVR service provider to capture consumer responses.

 

How can organizations reach a huge number of people with urgent messages? Timely message delivery can be important to an organization's safety and prosperity. For instance, the closure of the school due to inclement weather must be communicated to all families. It is critical to get the news to the families because it ensures their safety and removes any ambiguity. Another scenario when prompt and trustworthy communication is required is when a manufacturing company needs to notify all staff members of a dangerous spill or fire that occurs outside of regular business hours. When an emergency or unexpected circumstance is communicated effectively, it can avert injuries and release the organization from liability.

 

Advanced IVR Service for Snow Days can be used to:

  • Create a single, unambiguous message via recording an audio recording or by utilizing TTS (Text To Speech) for converting written text into audio that sounds natural.
  • Automate the list-based campaign's outbound dialing process to make calls to each person in order to deliver the message. (i.e., a supplied list of recipients).
  • By communicating a single, clear message to everyone, you can avoid uncertainty and ambiguity.
  • To avoid a flood of calls, communicate messages in advance.
  • Allow the personnel to focus on other issues.
  • To get insights, review detailed call history data using a browser-based interface.

Organizations may effortlessly and swiftly contact a large group of individuals using advanced IVR service to transmit just one message without exhausting human resources.

 

The Benefits of Voice Broadcasting.

  • The response has increased: Because of the increased level of personalization and interaction, bulk voice-calling initiatives tend to have a higher ROI.

  • Increased productivity. With just a few clicks, voice broadcasting allows you to instantly reach a wide audience.

  • Improved customer experience: The next level of customer experience can be achieved by using personalization. Make every phone call count.

  • Enhanced efficiency: The fact that you can schedule the broadcasting campaigns in advance is their biggest feature. This helps businesses remain structured.

 

Some novel applications for voice broadcasting.

  • Campaigns for surveys: Calls have a greater response rate than forms of communication like email or SMS when it comes to extensive market research surveys.

  • Responses from customers: Begin a call campaign as soon as possible after an event to get customer feedback while it's still relevant in their minds as well.

  • Announcements: Schedule a phone blast whenever there are job opportunities, sales, new product launches or offers, and so on.

  • Campaigns to remind people: Remind your consumers of forthcoming payments, appointments, and reservations as effectively as possible.

  • Education and training are essential: Using the effectiveness of a call, educate those who are important to you about the new feature.

  • Scheduling and rescheduling of deliveries: By gaining client approval for order fulfillment or rescheduling over IVR service provider, you can increase operational efficiency.

  • First-level job application screening: Send out a call-out campaign to the applicants with a list of inquiries depending on the position they've applied for. This is the initial level of candidate screening.

 

Some Important Voice Broadcasting Features.

  • Text-to-Speech technology: Users can utilize this functionality to deliver a customized message to a large number of customers. Customers' names and other information can be typed into the designated fields, and a list can then be generated.

  • Voice response that is interactive: Through the use of the DTMF keypad or by connecting the user to a live agent, the interactive voice response IVR solution provider feature enables users to deliver unique messages and record the recipient's reaction.

  • Live call transfer: This function enables the recipient to speak with a human agent in the event that they have any concerns or questions about the message they have just heard.

  • Messages with opt-out options: Voice broadcasting includes an opt-out option to ensure compliance with FTC telemarketing sales guidelines and to preserve receivers' and customers' privacy rights. The opt-out function is similar to the unsubscribe function in marketing emails.
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  • Control over scheduling: With the right voice broadcasting technology, you have the freedom to tailor the timing and length of audio messages to the various client segments.

 

Now that you are aware of the various benefits of a significant intelligent voice broadcasting service, let's talk about why it is so effective in promoting candidates throughout election campaigns. When they hear a recognizable and genuine voice instead of a voice that was created especially to deliver the message, people connect more easily, largely because the message is being delivered in a customized manner. Utilize the voice broadcasting option offered by Bulk SMS Plans to connect with your target market and enhance your outcomes. 


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IVR Packages

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2124 RS

included 18% GST
Basic Plan-3 months

Call Recording
Live Reports
DTMF
Multi-level IVR
Repeat Targeting
API & Webhook Integration

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Validity: 90 days
Per SMS Price: 60p/call
1800 RS Total Cost
500 Mins Credit
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8,850 RS

included 18% GST
SMB PLAN

Call Recording
Live Reports
DTMF
Multi-level IVR
Repeat Targeting
API & Webhook Integration

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Validity: 180 days
Per SMS Price: 60p/min call
7500 RS Total Cost
6000 min Credit
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23,600 RS

included 18% GST
ENTERPRISE PLAN

Call Recording
Live Reports
DTMF
Multi-level IVR
Repeat Targeting
API & Webhook Integration

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Validity: 360 days
Per SMS Price: 60p/min call
20000 RS Total Cost
18000 min Credit

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Incredible Features To Run Successful IVR Campaigns

DTMF
Dialing with multifrequency tones lets you convey the number or code of a caller
Live Call Monitoring
Improves agent performance, offers training and delivers consistent customer support
Call Recording
Able to record all calls can help businesses evaluate an agent’s efficiency
Auto dialer
This system automatically dials pre-set phone numbers for telemarketing and other purposes
Voice Broadcast
Enable two-way communication, call transfers, and other advanced features used for telemarketing
API Integration
Enables connection to CRM, databases and web-based apps, streamlining business processes
Voice mail integration
Allows customers to leave voicemails through IVR and access their voicemail messages
Personal customized templates
IVR personalized template for customized greetings, menu options, prompts, and messages
Multiple call routing
Enables businesses to handle calls more efficiently & effectively by routing them to the department or agent
Auto voice feedback
Allows the system to automatically provide spoken responses to a caller's inputs
Auto SMS reply notification
Message customers automatically with confirmation numbers, account balances, and call details
Call reports
Gain insight into customer interactions, popular options, avg call duration, call transfer success rate.
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