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Companies that have chosen to design and develop an app must determine the best strategy to market their goods and engage potential customers in order for the app they have created to be seen by as many people as possible. Shops and restaurants must go two steps farther to ensure that your product is noticed, downloaded, and employed by their target audience. The marketing mix of a company must include SMS marketing. 

Text message marketing: what is it?

Text message marketing is the continual practice of providing business news, sales, promotions, or other pertinent information to your consumers' mobile devices using SMS (short messaging service) text messages. It is a particular kind of digital marketing technique that aids in enhancing brand recognition on a more individualized level. Before you can start delivering messages to customers, they must first opt in.

 

If you want to further personalize the experience, you can send SMS online in tailored format to specific audience segments or groups of customers in bulk. Through the use of this tactic, you may bypass other forms of marketing noise like social media advertisements and email marketing campaigns and directly reach consumers' phones.

 

SMS Marketing Strategies to Boost App Downloads:

Several businesses choose to skip SMS as well as other marketing techniques in order to gather first-party information or contact information so they may concentrate on their app. This wonderful asset, in our opinion, will help them supplement their KPIs.

  1. Why does your mobile app require SMS advertising: Send SMS online marketing has yet to acquire traction in assisting businesses and restaurants in improving metrics related to their apps. We are convinced that this particular channel will gain popularity, and we have excellent reason to believe so. There is currently a diverse range of sectors that have embraced SMS marketing and reaped significant benefits after this marketing channel. It began with less technology industries such as hotels, real estate, and tourism and has rapidly progressed to increasingly technically complex areas that involve human activity such as healthcare, e-commerce, including online SMS services. What method of communication between retailers and their customers is most popular? "Email" was most likely the first thing that came to mind. In comparison to emails, SMS messages have open rates that really are as much as five times greater. Furthermore, many businesses and services have begun to include text messaging into their workflow in order to reduce the amount of missed appointments.

  2. Abbreviations Make app downloads even faster: Retailers can use the text-to-download function instead of sending links straight to their customers. Normally, a business will generate a short code number but also incorporate it into all of its advertising, including billboards, podcasts, podcasts, banner ads, and commercials. Businesses may dramatically increase their download KPIs by providing users with a straightforward shortcut. it removes a lot of friction from either the user's path when compared toward a scenario in which they had to search for your program in the marketplace.

  3. Increased and more precise engagement: Deep links, rather than landing pages, allow businesses to focus their customers' attention to certain portions of their website. Instead of just opening the app, deep linking for mobile apps enables you to send messages online via URIs that connect to particular locations within the app. Deep linking can be beneficial when a company introduces new features, product, or perhaps even new offers. Keeping your consumers up to date on new features is believed to enhance customer engagement. Additionally, SMS marketing can be used by firms to improve and speed up communication.

 

Best practices for text messaging marketing.

  1. Get authorization: The marketing of text messages has changed over time. Spamming people with messages was once deemed morally unacceptable, but some businesses did it regardless.

  2. Keep text messages succinct and direct: The texts you send to contacts should be brief and straightforward. If you send messages online on a regular basis, users won't bother reading them and will decide not to receive communications from you in the future. Furthermore, because SMS messaging has a character limit of 160 characters, it's best to attract their attention, express that marketing message, and end with a CTA in 160 characters or fewer. There is no need for superfluous fluff when telling clients about mobile coupons, for instance. Instead, attract their interest with an engaging greeting or opener before relaying the relevant information and describing how to get the coupons.

  3. Users should not be bombarded: While it may be tempting to share every announcement or promotion pertaining to your company, be careful not to overdo your SMS advertising. Texts cannot be ignored in the same way that a billboard or a social media campaign can. If customers receive an overwhelming number of mails from your company, they will unsubscribe.

  4. Increase the value: Whatever you communicate via marketing text messages, make sure it is relevant and provides value to the consumer's experience with your business.

  5. Deliver SMS at the right moments: Make certain that your customers do not feel bombarded with messages at inconvenient times or locked in a subscription. Keep a close eye on when you schedule your communications. For example, during the day vs late at night. If you ` at odd hours, customers can think you're being intrusive or even unprofessional.
  6. Provide an option to unsubscribe: The last thing you want to think about is your audience choosing not to participate in your program, but making it simple for them to do so may encourage them rather than sign up for your SMS right away.

 

A conclusion is reached

In the modern marketing mix of a successful company, SMS marketing has emerged as one of the channels that it cannot be without. In our opinion, using text messaging to increase the number of downloads will assist your organization by advertising the app via SMS or simplifying access to your app's page on a certain marketplace. In this extremely competitive world, both are crucial. 


IVR Packages

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Repeat Targeting
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1800 RS Total Cost
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Validity: 180 days
Per SMS Price: 60p/min call
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Multi-level IVR
Repeat Targeting
API & Webhook Integration

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Validity: 360 days
Per SMS Price: 60p/min call
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Incredible Features To Run Successful IVR Campaigns

DTMF
Dialing with multifrequency tones lets you convey the number or code of a caller
Live Call Monitoring
Improves agent performance, offers training and delivers consistent customer support
Call Recording
Able to record all calls can help businesses evaluate an agent’s efficiency
Auto dialer
This system automatically dials pre-set phone numbers for telemarketing and other purposes
Voice Broadcast
Enable two-way communication, call transfers, and other advanced features used for telemarketing
API Integration
Enables connection to CRM, databases and web-based apps, streamlining business processes
Voice mail integration
Allows customers to leave voicemails through IVR and access their voicemail messages
Personal customized templates
IVR personalized template for customized greetings, menu options, prompts, and messages
Multiple call routing
Enables businesses to handle calls more efficiently & effectively by routing them to the department or agent
Auto voice feedback
Allows the system to automatically provide spoken responses to a caller's inputs
Auto SMS reply notification
Message customers automatically with confirmation numbers, account balances, and call details
Call reports
Gain insight into customer interactions, popular options, avg call duration, call transfer success rate.
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